1. GENERAL

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By accessing or ordering on the website of Gajola – Luxury Bracelets From Italy (www.gajola.it), the customer agrees to be bound by these Terms General, and states that he has read and understood them. Gajola.it reserves the right, in its sole discretion, modify or change these terms and conditions at any time. It is the customer’s responsibility to regularly consult the Terms General to keep abreast of any changes. Products sold benefits and services described on the Site at the time of sale. Product specifications and photos are indicative only.

By placing an order, you certify that you have read and accept the terms and conditions.

2. PRICES

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The catalog prices appearing on this website are quoted in EUR, net amounts including VAT.

Shipping fees are also included in the sale price.

The sale price, as well as all possible costs, are indicated in the synthesis of the customer order and are subject to approval before confirming each order. 

3. CUSTOMS FEES

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Orders outside Italy may be subject to customs duties at the border crossing. These additional costs are the sole responsibility of the recipient, and the recipient recognizes to be informed when ordering. These taxes are not in any case entitled to a discount, a refund or a de-taxing.
Customs taxes depend on the country of the customer, the money paid as customs tax does not come back to Gajola but is a customs tax.

 

​4. REFERRAL PROGRAM:

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Refferal program ; The 30% of discount of the Refferal Program can be use to order a bracelet but that’s not valid to have free bracelet. It’s only valid for bracelets (if someone use your 30% code, you get a free bracelet). 

5. AVAILABILITY & SIZE

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Our delivery commitment is void in case of failure or non-compliance with lead times from its suppliers, and to the extent that this unavailability is not due to Gajola.it.

In case of unavailability of a product, We will inform the customer of such unavailability to the best of their ability as soon as possible.​

The bracelets are handmade, so the size provided in the size guide may differ slightly. 

6. PAYMENTS

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Payment methods accepted : Credit cards (Visa, Mastercard, or American Express credit card ), Paypal and Stripe.

7. DELIVERY AND TRANSPORT

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Products are sent to the delivery address given by the customer during the order process. We deliver our products worldwide.

The bracelets are sent from Italy. The delivery therefore depends on the customer’s country.

In the event that an order requires several deliveries, the shipping and transport are charged to the customer once per order.

In case of delay by the carrier responsible, Gajola.it will not be held liable for any reason whatsoever. Consequently, no claims against Gajola.it of any nature whatsoever may be made.

In case of return for incorrect sizing, the customer will be responsible for all return shipping costs.

TO NOTE :

Gajola.it does not book parcels in postal box and books no goods to a customer or minor under guardianship, unless written permission from parents or guardian is received. 

8. WARRANTY

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The guarantee takes effect on the date of delivery of the item. Gajola.it invites the customer to check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as transport damage.

According to the law, the customer is obliged to notify (up to a period of one week after delivery) Gajola.it of defect or abnormality affecting the delivered goods to allow Gajola.it to rectify the complaint. If the customer does not comply with the above two requirements verification of goods and signaling their defects and anomalies, the customer loses the right to the guarantee.

The following is not covered under the guarantee: damage due to poor maintenance, non-compliance of the operating instructions, or normal wear and tear. 

9. ACCESS NEWSLETTER GAJOLA.IT

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By ordering, contacting us by the contact form, registering to enjoy the 30% discount or the monthly contest on the site of Gajola (www.gajola.it), the customer agrees to receive information sent by email through the website, including the newsletter, special offers and promotions. 

10. INTELLECTUAL PROPERTY

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The customer agrees not to use text, images, logos and other graphics on the site without the written and explicit permission of Gajola.it. This website, in part or in whole, should in no case be reproduced, copied, sold or exploited for commercial purposes without authorization written by officials of Gajola.it.

11. DATA PROTECTION

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All personal data will be considered confidential. The information required to manage the order will be subject to a data processing and may be communicated to associated companies under the management of the order. 

12. GOVERNING LAW AND JURISDICTION

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Italian law is applicable to the surplus. Any dispute arising out of or in connection with any purchase on this website will be submitted to the Milan courts.