1. In general
By accessing or ordering on the website of Gajola – Luxury Bracelets from Italy ( www.gajola.it ), the customer agrees to be bound by these Terms General, and states that he has read and understood them. Gajola.it reserves the right, in its sole discretion, to modify or change these terms and conditions at any time. It is the customer’s responsibility to regularly consult the Terms General to keep abreast of any changes. Products sold benefits and services described on the Site at the time of sale. Product specifications and photos are indicative only.
By placing an order, you certify that you have read and accept the terms and conditions.
The catalog prices appearing on this website are quoted in Euro, net amounts including VAT.
Shipping fees are also included in the sale price.
The sale price, as well as all possible costs, are indicated in the synthesis of the customer order and are subject to approval before confirming each order.
3. Customs fees :
Orders outside Italy may be subject to customs duties at the border crossing. These additional costs are the sole responsibility of the recipient, and the recipient recognizes to be informed when ordering. These taxes are not in any case entitled to a discount, a refund or a de-taxing.
Customs taxes depend on the country of the customer, the money paid as customs tax does not come back to Gajola – Luxury Bracelets from Italy but is a customs tax.
4. Referral Program :
Referral program; The 10% discount of the Referral Program can be used to order bracelets (if someone uses your 10% code, you get a free bracelet).
5. Availability & Size
The Gajola.it delivery commitment is void in case of failure or non-compliance with lead times from its suppliers, and to the extent that this unavailability is not due to Gajola.it.
In case of unavailability of a product, Gajola.it will inform the customer of such unavailability to the best of their ability as soon as possible.
The bracelets are handmade, so the size provided in the size guide may differ slightly.
Payment methods accepted: Credit cards (Visa, Mastercard, or American Express credit card ).
7. Delivery and transport
Products are sent to the delivery address given by the customer during the order process. Gajola – Luxury Bracelets from Italy delivers its products worldwide.
The bracelets are sent from Italy. The delivery therefore depends on the customer’s country. Sometimes, the bracelets are sent directly from the warehouse, China.
In the event that an order requires several deliveries, the shipping and transport are charged to the customer once per order.
In case of delay by the carrier responsible, Gajola.it will not be held liable for any reason whatsoever. Consequently, no claims against Gajola.it of any nature whatsoever may be made.
In case of return for incorrect sizing, the customer will be responsible for all return shipping costs.
TO NOTE :
Gajola.it does not book parcels in postal box and books no goods to a customer or minor under guardianship, unless written permission from parents or guardian is received.
8. Return and Refund policy
You have 30 calendar days to return an item from the date you received it.
If you want to return the package due to the product quality, we will send you a new one without the need to return it.
Refunds after you placed your order :
Each order is sent within 24 hours after the order has been placed. You have 24h to make a refund request otherwise the order will be sent and we will have to wait to receive it back to our premises to make the refund
Method of refund
Any credit due as a result of a return shipment, will be refunded to the account that the buyer used to pay the original order. Based on Stripe.com (the website who manage our payment), refund can take 5-10 days after we have made the refund request.
Product condition for a return/refund :
To be eligible for a return, your item must be unused and in the same condition that you received it.
The product must be in its original pouch.
Refund contact info :
To ask a refund or a return, you need to contact our customer’s support from our ‘’Contact’’ page on our website.
Charges for a return :
If you return the package due to a size error, the shipping cost is at your charge.
Refunds after returns:
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of
The guarantee takes effect on the date of delivery of the item. Gajola invites the customer to check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as transport damage. According to the law, the customer is obliged to notify (up to a period of one week after delivery) Gajola.it of defect or abnormality affecting the delivered goods to allow Gajola.it to rectify the complaint. If the customer does not comply with the above two requirements verification of goods and signaling their defects and anomalies, the customer loses the right to the guarantee.
The following is not covered under the guarantee: damage due to poor maintenance, non-compliance of the operating instructions, or normal wear and tear.
10. Access Newsletter Gajola.it
By ordering, contacting us by the contact form, registering to enjoy the 20% discount or the monthly contest on the site of Gajola – Luxury Bracelets from Italy (www.gajola.it), the customer agrees to receive information sent by email through the website, including the newsletter, special offers and promotions.
11. Intellectual Property
The customer agrees not to use text, images, logos and other graphics on the site without the written and explicit permission of Gajola.it. This website, in part or in whole, should in no case be reproduced, copied, sold or exploited for commercial purposes without authorization written by officials of Gajola.it.
12. Data protection
All personal data will be considered confidential. The information required to manage the order will be subject to a data processing and may be communicated to associated companies under the management of the order.
13. Governing Law and Jurisdiction
Italian law is applicable to the surplus. Any dispute arising out of or in connection with any purchase on this website will be submitted to the Geneva courts.
DATA PROTECTION STATEMENT OF THE WEBSITE
The sole proprietorship company “Gajola – Luxury Bracelets from Italy”, is the operator of the “www.gajola.it” website (hereafter: the “Website”) and the service provider of the services offered on this website.
For that reason, the “Gajola – Luxury Bracelets from Italy” company is responsible for gathering, processing and using your data and ensures that these actions comply with Italian law.
The protection of your personal data is of the utmost importance to the “Gajola – Luxury Bracelets from Italy” company. In this document, we inform you of the data which will be gathered on the Website, as well as the use which will be made thereof. You will also find out how to ensure the accuracy of this information as well as the process to follow should you wish to request that this data be deleted.
Please not that this data protection Statement may be subject to periodic modifications. Therefore we recommend that you regularly refer to this data protection Statement to ensure that you are always aware of the most up-to-date version.
2. Collection, Use and Processing of personal and professional data
When you access the Website, certain information is automatically recorded for purposes of system administration, for the purpose of statistics or for security reasons.
-the name of your internet service provider ;
-your IP address (in some cases) ;
-the version of your internet browser ;
-the operating system of the computer with which you accessed the Website;
-the website from which you accessed our Website;
-the search terms you used to find our Website;
-your email address;
-your home address;
-your first name;
-your telephone number.
When you register as a user by entering your details on the Website, you accept that your data will be used in connection with the services offered.
You also agree to your data being used for advertising purposes or being transmitted to third parties for the purposes of publicity. If you do not consent to your data being used for publicity purposes, you may at any time have it excluded it by writing an Email to us at the following address: firstname.lastname@example.org
3. Transmission to third parties
Your data may be communicated to (third party) partners of ours, if this is required in order to process your order. It may also be communicated abroad, in particular to the USA, the UK, France or Germany, namely through servers or IT Clouds. If we pass your details on to external suppliers, technical and organizational measures will be taken in order to guarantee that these transmissions comply with the law regarding data protection. If you give your personal details or company details to us, we make a commitment not to use them, process them or transmit them above and beyond what the law or your consent allows. That is the reason that we only communicate your data to external suppliers if it is necessary for the processing of orders and if this meets the strict criteria on confidentiality and diligence. Other than these cases, we only communicate your data to third parties in the case of legal obligations or in the event of court or legal injunctions.
4. Right of Access, Deletion and Rectification
You can request information on the data we gather about you at any time (right of access). In order to do so, you should send us a request for information, accompanied by a document which confirms your identity, by Email to the email address below.
You also have the right to request the deletion or the correction of your data at any time. Of course you also have the right to withdraw your consent at any time regarding the use or the processing of your personal data in the future. For these issues, please send us an Email at the following address:email@example.com.
The data we have stored which is no longer required for the stated aim will be deleted.
Regarding the deletion of data, it should be noted that we are subject to legal measures which are in place for certain information to be retained and we are obliged to respect this. If you wish to have data which is subject to this obligation of retention deleted, we will lock this data in our system and use it only with reference to the legal obligations of storage. This data will be deleted at the end of the storage period as per your request.
5. Data security
We store your data securely and take all the necessary steps to protect it from all loss, illicit access, misuse or other. Our staff and our contractual partners who have access to your data are subject to a contractual obligation of confidentiality and must respect the legal provisions regarding data protection. In some cases, we may be required to pass your data on to companies which are linked to us. In these cases your data will also be treated strictly confidentially.
“Cookies” are small texts of information which come from your browser and are temporarily saved to the hard drive of your computer. These Cookies are necessary in order for the Website to work properly.
The information contained within the Cookies allows you to better navigate on our Website and enables an optimal ease of use. The Cookies we use do not save any personal data. Cookies are automatically accepted by most internet browsers. You can prevent this by modifying the settings of your browser. You can also delete all the Cookies saved to your computer by deleting the temporary internet files (“additional options” in the browser address bar).
By deactivating the cookies, it may be that you cannot use all the functions available on our website.
You can find the steps to follow in order to delete Cookies on Internet Explorer here:
and on Mozilla here :
7.1. Facebook Plug-Ins
Our Website contains Plug-ins for the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, USA.
You can identify the Facebook Plug-ins on our website by the Facebook logo, by the “like” button or the “share” button which they contain.
You can obtain an overview of Facebook Plug-Ins here:
The Plug-in will create a direct link between your browser and the Facebook server when you visit our website. The content of the Plug-in will be directly transferred by Facebook to your browser and will be linked to the website through it. In this way, Facebook is informed of the fact that you have visited our website with your IP address, even if you do not have a Facebook account or if you are not connected to Facebook at the time. This information (namely your IP address) will then be sent directly by your browser to a Facebook server located in the USA and will be saved there. You can create a link between the content of our website and your Facebook profile by clicking on the “Like” button when you are connected to your Facebook account. In this way, Facebook is able to file your visit to our site to your user account. Likewise, your interactions may be directly transmitted to the Facebook server and saved by it. This information will then be published on Facebook and made accessible to your friends. We draw your attention to the fact that, as the website operator, we do not receive any information regarding this data transmitted to and used by Facebook.
Facebook may use this information for advertising purposes, for market studies or in order to improve its internet pages. To that end, Facebook establishes user profiles, interest profiles and relationship profiles, for example to assess the use which you make of our website in relation to Facebook advertisements, to inform other Facebook users of your activity on our site and to provide other services.
You can find more information on this subject by perusing the data protection Statement of Facebook at the address below:
If you do not want Facebook to be able to file your visit to our website on your user account, make sure you log out of your Facebook account before accessing our website.
7.2. Twitter Plug-Ins
Our website contains Plug-Ins from the Twitter Inc. Social network., 795 Folsom St. Suite 600, San Francisco, CA 94107, USA.
Twitter Plug-ins (Tweet-Buttons) can be identified on our website by the Twitter logo they bear. You can find an overview of Twitter Plug-ins here : https://dev.twitter.com/.
If you access a page of our website which contains this Plug-in, it will create a direct link between your browser and the Twitter server. Through this, Twitter is informed of the fact that you accessed our website with your IP address. You can create a link between the content of our website and your Twitter profile by clicking on the “Tweet-Button” while you are connected to your Twitter account. In this way, Twitter is able to file your visit to our site in your user account. We draw your attention to the fact, that as the website operator, we receive no information about your data transmitted and used by Twitter.
You can find more information on this subject by perusing Twitter’s data protection Policy.
If you do not want Twitter to be able to file your visit to our website in your user account, make sure you log out of your Twitter account.
7.3. LinkedIn Plug-Ins
Our website contains LinkedIn plug-ins, from the Linkedin Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereafter “LinkedIn”.
The LinkedIn plug-ins on our website can be identified by the LinkedIn logo or the “Recommend” button. If you visit a page on our website which contains this plug-in, it will create a direct link between your browser and the LinkedIn server with your IP address. You can create a link between the content of our website and your LinkedIn profile by clicking on the “Recommend” button while you are connected to your LinkedIn account. In this way LinkedIn is able to file your visit to our website in your user account. We draw your attention to the fact that, as operator of this website, we receive no information about the data transmitted and used by LinkedIn. You can find more information on data collection (aims, scope, subsequent processing, use) as well as your rights and different configuration options by perusing the LinkedIn data protection instructions:
You will find these instructions here: http://www.linkedin.com/legal/privacy-policy.
7.4. YouTube Plug-Ins
Our website contains at least one You Tube plug-in, property of Google Inc. company, located at 901 Cherry Ave. San Bruno, CA 94066 USA.
A connection to the YouTube server will be created when you visit one of our web pages containing a YouTube plug-in. YouTube will thus be informed of the webpage you accessed. If you are connected to your YouTube account, YouTube will have the option to file your browsing habits in your personal profile. You can remove this possibility by logging out of your YouTube account beforehand. You can find more information on the collection of your data and the use made of it by YouTube at the following link http://www.youtube.com/t/privacy.
7.5. Tumblr Plug-ins
These webpages use Plug-ins from the Tumblr service. These buttons come from the company Tumblr, Inc., 35 East 21st St, 10th Floor, New York, NY 10010, USA.
They can be identified by the mention “Tumblr” they bear. With these buttons it is possible to share content or a page from our website or to follow us on Tumblr.
When a user visits a page of our website which contains one of these buttons, this creates a direct link between your browser and the Tumblr service. The content of the Tumblr button will be directly transmitted to the user’s browser. Therefore we have no influence on the scope of data which Tumblr receives by means of this Plug-in and we are providing the user all the information available to us concerning this. The user’s IP address is transmitted from the URL of our website by the intermediary of this button and only in this case. The IP address is not transmitted in other cases, namely in the case of the presence alone of the button.
You can find more information on this subject by perusing the data protection Statement of Tumblr here: http://www.tumblr.com/policy/de/privacy.
7.6. Google Adsense
Our internet pages use Google AdSense, an advertising service provided by Google Inc. (“Google”).
Google AdSense namely uses “ Cookies”, text files which are saved to the user’s computer which enable analysis of the use of the website. Google AdSense also uses Web Beacons (small invisible graphic images). These Web Beacons enable information to be obtained, for example on visitor traffic.
The information generated by the Cookies and Web Beacons regarding the use of the website (namely the IP address of the user) are transferred to the Google server in the USA and saved there. This information may be passed on by Google to its contractual partners. However, Google will not use your IP address in relation with other saved information.
The user can prevent the installation of these Cookies by configuring the settings of his browser. If this is the case, it may be that the user cannot make use of all the functions offered. By using this website, the user consents for this data to be collected and processed by Google in the way described above, as well as for the aforesaid aims.
Our website uses the services of pinterest.com. Pinterest.com is a service of Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA.
When you click on the “Pin it” button on our website, Pinterest is informed that you have accessed the relevant page on our website. If you are connected to your Pinterest account, Pinterest is then able to file this visit of our page to your Pinterest account and can link this data together. Pinterest will save the data transmitted by the “Pin It” button. You can find more information on the aim and scope of the data collection, the processing of the data and its use, as well as your rights and the configuration options available to you in order to protect your privacy in Pinterest’s data protection Statement: http://pinterest.com/about/privacy/.
If you do not want Pinterest to be able to file your visit to our website in your user account, make sure you log out of your Pinterest account before accessing our website.
Our website contains PlugIns from the Google+ social network, owned by the Google Inc. company, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
These Plug-ins can be identified by the “ +1” symbol which their button bears and which is visible on a white or coloured background. You can get an overview of Google Plug-ins here: https://developers.google.com/+/plugins
If you visit a page of our website which contains this Plug-in, this will create a direct link between your browser and the Google server. The content of the Plug-in will be transferred directly by Google to your browser and will be linked to website through your browser. Google will then be informed of the fact that you are connected to our webpage, even if you do not have a Google+ account or if you are not connected to your Google+ page. This information (in particular your IP address) will then be sent directly from your browser to a Google server located in the USA and will be saved there.
If you are connected to your Google+ account, Google can immediately file this visit in your Google+ account. If you interact with the Plug-in, for example by clicking on the “+1” button, the information concerned will be directly transmitted and saved to the Google server. In addition, Google+ will publish this information and make it visible to your contacts.
You can find more information about the aim and the scope of data collection, the processing and use of data, as well as your rights and the configuration options available to you in order to protect your privacy in the Google data protection Policy:
If you do not want Google+ to be able to file your data regarding your visit to our website in your user account, make sure you log out of your Google+ account before visiting our website. It is also possible to block the Google plug-in by using your browser extensions, for example, with “NoScript” (http://noscript.net/).
Our website contains Plugins of the Instagram social network, property of the Instagram LLC. company, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).
These plug-ins can be identified by the Instagram logo they bear, for example “the Instagram Camera”. You can find an overview on Instagram Plug-ins here:
If you access a page of our website which contains this Plug-in, it will create a direct link between your browser and the Instagram server. The content of the Plug-in will be directly transferred by Instagram to your browser and will be linked to our website through the Plug-in. Instagram will then be informed of the fact that you were connected to our page, even if your do not have an Instagram account or if you are not connected to Instagram. This information (namely your IP address) will then be sent directly by your browser to an Instagram server located in the USA and will be saved there.
If you are connected to your Instagram account, Instagram will immediately be able to file your visit in your Instagram account. If you interact with the Plug-in, for example by clicking on the Instagram button, the information concerned will be directly transmitted to the Instagram server and saved. In addition, Instagram will publish this information and will make it accessible to your contacts.
You can find more information regarding the aim and the scope of data collection, the processing and use of data, as well as your rights and the configuration options available to you in order to protect your privacy in the Instagram data protection Statement:
If you do not wish Instagram to be able to file information concerning your visit to our website to your user account, make sure that you log out of your Instagram account before accessing our website. It is also possible to block the Instagram Plug-ins by using your browser extensions, for example with “NoScript” (http://noscript.net/).
7.10. Google Analytics
This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”).
Google Analytics namely makes use of “Cookies”, text files which are saved on the user’s computer and which allow analysis on the use of the website. The information generated by these Cookies about the use of the website (type and version of your browser, operating system used, URL reference of the site concerned or even the exact time of the search on the server) are generally speaking transferred to the Google server in the USA and saved there. If anonymisation has been activated on the website, then the IP address will be masked by Google within the member states of the European Union and the European Free Trade Association (EFTA) which is part of the agreement on European Economic Area (EEA).
The full IP address will only be sent to a server in the USA and masked there only in some exceptional cases. Google will use this information in order to analyse your use of the website, in order to draft reports about your activity on the website and in order to offer other services linked to the use of the site and the internet. Google will transmit this information to third parties within the legal framework, or if third parties process this data on behalf of Google. The IP address transmitted by your browser in the case of Google Analytics is not combined with other Google data.
You can prevent the installation of Cookies by configuring the corresponding options in your search browser. We draw your attention to the fact that in some cases, you may not be able to take full advantage of the functions offered by the website. By using this website, the user accepts that his data is collected and processed by Google in the way described above and for the aforementioned aim.
You can find more information about the website analysis service on the Google Analytics website. You will find the necessary information to prevent the processing of your data through website analysis here:
Any modification to this data protection Statement will be published on the website. In this way you can at all times be informed on the data saved and know how we collect and use it.
You can also save or print the legislation regarding data protection here: https://www.admin.ch/opc/fr/classified-compilation/19920153/index.html.
If you have any questions or comments, you can contact us at any time by Email at the following address: firstname.lastname@example.org.
Our team will be delighted to reply to you!