Details about GAJOLA Jewelry

All GAJOLA jewels are designed in Italy and made in Sterling Silver white, burnished, black, rosé, and gilded. They are all unique creations, each different from the other precisely because they are made entirely by hand.

The photos on the shop are representative, the colors and shapes can be subject to small differences attributable to manual processing, the peculiar properties of natural stones, but also to the monitors on which they are displayed.

Stones

The stones used are natural and/or reinforced semi-precious hard stones, cultivated pearls and natural and/or colored crystals. Any small variations in color and size are proof of the high level of craftsmanship required in the creation of jewelry with stones, pearls and crystals.

Refund Policy

Please be advised that all items purchased during our special site-wide sale are non-refundable. However, items purchased (unworn, with tags, in original packaging) are eligible to return for store credit or direct size exchange only. Credit or exchange requests will only be honored within 90 days of placing your order. Store credit discount codes cannot be retro-applied or stacked. Please note, you will be responsible for covering the cost of return shipping.

Money Back Guaranteed

We want you to be 100% satisfied with your purchase, and stand by the quality of our products.

Please note we can only accept back Gajola products that were directly purchased through gajola.it, we cannot accept products that were purchased from a third-party retailer.

If you spot any differences between our stone or diamond, you can apply for the money-back guarantee.

To be eligible you must:

1. Tell us where is/are the differences you spot.
2. Show us a photo.
3. Return the product to us with original packing.

After the 30-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product first after their purchase so you experience the next generation of sparkling stone today.